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Frequently Asked Questions (FAQ)

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24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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672 results:
631. What services does the VBN Mobility Guarantee cover?  
What services does the VBN Mobility Guarantee cover? The VBN Mobility Guarantee comprises the (partial) reimbursement of ticket prices in the case of delays of more than 20 minutes and, under…  
632. When can I claim the Mobility Guarantee?  
When can I claim the Mobility Guarantee? The Mobility Guarantee takes effect whenever you travel by bus or tram/rail and arrive at your destination more than 20 minutes late. In the case of…  
633. Which disruptions to bus, tram and rail travel does the Mobility Guarantee apply to?  
Which disruptions to bus, tram and rail travel does the Mobility Guarantee apply to? In principle, the Mobility Guarantee applies with no ifs or buts. Whether traffic jams, storms or strikes, you are…  
634. Where does the VBN Mobility Guarantee apply?  
Where does the VBN Mobility Guarantee apply? The Mobility Guarantee applies within the VBN fare schedule in the area covered by Verkehrsverbund Bremen/Niedersachsen. (see also: Which tickets does the…  
635. Which means of transport does the Mobility Guarantee apply to?  
Which means of transport does the Mobility Guarantee apply to? The VBN Mobility Guarantee applies on local public transport buses, trams and trains in the VBN area as well as on the Intercity (IC) on…  
636. In which cases are taxi costs reimbursed?  
In which cases are taxi costs reimbursed? In the following cases, the passenger is entitled to reimbursement of taxi costs up to a maximum amount of 25 euros: The destination would have been…  
637. Do I have to pay for the taxi ride up-front?  
Do I have to pay for the taxi ride up-front? Yes, this means that you pay for the taxi ride and then make sure that you get receipt. It is important that you keep the original receipts and submit…  
638. Can I make unlimited use of the Mobility Guarantee?  
Can I make unlimited use of the Mobility Guarantee? No, the number of guarantee cases per customer is limited. A maximum of two cases per day will be considered. A maximum of ten cases will be…  
639. When is the guarantee refused?  
When is the guarantee refused? VBN checks every guarantee case for completeness, errors and the justification. Among other things, applications are refused for slight delays (20 minutes or less),…  
640. Which tickets are excluded from the VBN Mobility Guarantee?  
Which tickets are excluded from the VBN Mobility Guarantee? Not all tickets that entitle you to travel in the VBN area are covered by the VBN Mobility Guarantee. The following tickets are excluded…  
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