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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

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24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

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MOBILETICKET / LOGIN

Timetable and price information

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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672 results:
661. Is the City Ticket issued to me straight away?  
Is the City Ticket issued to me straight away? Yes. Initially, every child or young person is given a temporary ticket for 30 days. After processing, the BSAG sends the personal plastic ticket by…  
662. I receive benefits, but don’t live in Bremen (I just go to school/my placement there). Can I then travel in Bremen free of charge?  
I receive benefits, but don’t live in Bremen (I just go to school/my placement there). Can I then travel in Bremen free of charge? No. The City Ticket for children and young people under 18 is only…  
663. Can I also apply for the City Ticket online?  
Can I also apply for the City Ticket online? No. You can only apply for it in person in one of the Social Centers (Sozialzentren) of the Department of Social Services (Amt für Soziale Dienste).  
664. How and where can I take out a MIA/MIAplus contract?  
How and where can I take out a MIA/MIAplus contract? MIA/MIAplus tickets are issued only through the customer centres of Bremer Straßenbahn AG (BSAG), BREMERHAVEN BUS and Verkehr und Wasser GmbH…  
665. How can I get the Youth-LeisureTicket as an annual ticket?  
How can I get the Youth-LeisureTicket as an annual ticket? Online at www.vbn.de/en/tickets/applications (only available in German) or in person in the BSAG, BREMERHAVEN BUS and VWG…  
666. How can I end my MIA contract?  
How can I end my MIA contract? Your MIA contract is extended indefinitely if it is not terminated. Termination must be made by the 10th day of the previous month either in writing to the…  
667. Where does the green BOB card apply?  
Where does the green BOB card apply? BOB is valid in all VBN transport. BOB trips can be booked with the green BOB card at the ticket machines at all stations as well as at the ticket machines in all…  
668. Medical mask or cloth mask?  
Medical mask or cloth mask? Federal State of Bremen and Lower Saxony: Medical masks are compulsory from the age of 6 (FFP2, standards KN95 or N95, surgical masks or equivalent masks). …  
669. What do I do if the ticket machine is faulty?  
What do I do if the ticket machine is faulty? VBN tickets are sold in the company’s own sales offices, independent shops identified accordingly as well as the transport company’s ticket machines. In…  
670. In which vehicles is smoking or alcohol prohibited?  
In which vehicles is smoking or alcohol prohibited? There is a general ban on alcohol and smoking on all VBN trains. It is also prohibited to carry alcohol in opened containers. There is a ban on…  
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