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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

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24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

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MOBILETICKET / LOGIN

Timetable and price information

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Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

Timetable and price information

Show timetables

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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657 results:
561. By when do I have to have bought a Mobile or OnlineTicket to have a valid ticket?  
By when do I have to have bought a Mobile or OnlineTicket to have a valid ticket?  
562. Where will I find my Mobile or OnlineTicket after I have bought it?  
Where will I find my Mobile or OnlineTicket after I have bought it?  
563. Can I cancel or exchange a Mobile or OnlineTicket?  
Can I cancel or exchange a Mobile or OnlineTicket?  
564. What payment methods can I use to buy the Mobile or OnlineTickets?  
What payment methods can I use to buy the Mobile or OnlineTickets?  
565. How can I change the payment method saved for buying Mobile and OnlineTickets?  
How can I change the payment method saved for buying Mobile and OnlineTickets?  
566. Why are the Mobile and OnlineTickets I buy debited by Logpay Financial Services GmbH?  
Why are the Mobile and OnlineTickets I buy debited by Logpay Financial Services GmbH?  
567. How do I get a sales receipt for my Mobile or OnlineTicket?  
How do I get a sales receipt for my Mobile or OnlineTicket?  
568. How are tickets inspected with a Mobile or OnlineTicket and what happens if my mobile phone’s battery is empty or I have lost my mobile?  
How are tickets inspected with a Mobile or OnlineTicket and what happens if my mobile phone’s battery is empty or I have lost my mobile?  
569. How do I change the password for my customer account and how do I get a new password if I have forgotten my current one?  
How do I change the password for my customer account and how do I get a new password if I have forgotten my current one?  
570. What do I have to bear in mind when I get a new mobile phone or lose my mobile?  
What do I have to bear in mind when I get a new mobile phone or lose my mobile?  
Search results 561 until 570 of 657