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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

24h Information Service

VBN information service and VBN service center. Your telephone, digital and direct line to the VBN.

Timetable and price information

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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657 results:

601. How does the billing work?

How does the billing work?

602. Can I contest my bill?

Can I contest my bill?

603. Can I book my journey with the BOB app in the vehicle?

Can I book my journey with the BOB app in the vehicle?

604. Can I take additional passengers or bikes with me when using the BOB app?

Can I take additional passengers or bikes with me when using the BOB app?

605. My mobile phone is inoperable – what should I do?

My mobile phone is inoperable – what should I do?

606. What happens if the background system can no longer be reached or there is no internet connection?

What happens if the background system can no longer be reached or there is no internet connection?

607. What do I do if I lose my phone?

What do I do if I lose my phone?

608. Is the green BOB card free of charge?

Is the green BOB card free of charge?

609. How can I request the green BOB card?

How can I request the green BOB card?

610. Is the green BOB card transferable?

Is the green BOB card transferable?

Search results 601 until 610 of 657