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Frequently Asked Questions (FAQ)

Small print made clear. In the FAQ you will find all of the answers to the most common questions to VBN.

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Timetable and price information

Verkehrshinweise

Informieren Sie sich hier über aktuelle Fahrplanänderungen für den Zugverkehr und für den Bus- und Straßenbahnverkehr, aufgrund von Baustellen und Umleitungen im VBN-Gebiet, die länger als 24 Stunden bestehen.

Zugverkehr

Bus- und Straßenbahnverkehr

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657 results:

621. Do I have to pay for the taxi ride up-front?

Do I have to pay for the taxi ride up-front?

622. Can I make unlimited use of the Mobility Guarantee?

Can I make unlimited use of the Mobility Guarantee?

623. When is the guarantee refused?

When is the guarantee refused?

624. Which tickets are excluded from the VBN Mobility Guarantee?

Which tickets are excluded from the VBN Mobility Guarantee?

625. Does the VBN Mobility Guarantee also apply for people taken along?

Does the VBN Mobility Guarantee also apply for people taken along?

626. Does the VBN Mobility Guarantee take effect if the bus/tram was too full and waiting passengers were therefore not able to travel?

Does the VBN Mobility Guarantee take effect if the bus/tram was too full and waiting passengers were therefore not able to travel?

627. Where and how can I make an application?

Where and how can I make an application?

628. By when do I have to submit my guarantee claims?

By when do I have to submit my guarantee claims?

629. How do I receive my compensation?

How do I receive my compensation?

630. When will I receive a reply to my application?

When will I receive a reply to my application?

Search results 621 until 630 of 657